Claimant Phone Interviewer
We are excited to announce an opening at our Cincinnati, Ohio office.
Candidates should be reliable, mature, have excellent communication and interpersonal skills, problem solving skills, and be detail-oriented, organized and able to work under time constraints in a busy project-oriented environment. Responsibilities include: effective listening skills in transcribing telephone interviews with claimants with high quality; ability to understand and explain results of technical reports in a manner the claimant may understand clearly. Candidates will need to use problem-solving skills to anticipate and respond to claimant questions and concerns during telephone interviews. Ability to type at least 60 words/minute is necessary.
Familiarity with Department of Energy facilities and a 4-year degree or 8 years comparable experience is required. At least one year direct working experience with claimants who have filed claims under the Energy Employee Occupational Illness Compensation Program Act for NIOSH is preferred.
Knowledge of MS Word, Excel, and Outlook required. In addition, candidates must be proficient in MS Outlook email, calendar, scheduling and task manager functions.
All candidates must have US citizenship or be legally able to work in the United States. Candidates must pass a background check.
Please send resumes to .